Ask us anything about what's inside the kits, whether the platform fits your site count, or how the white-label license works for agencies. If we think CiteSight is the wrong tool for your situation, we'll say so and point you somewhere better — a refund costs us more than an honest answer.
Support & upgrades
Already a customer? Include the email you purchased with so we can find your order fast. License upgrades (Starter → Agency) are priced as the difference — you never pay twice. Platform subscribers can also manage billing, seats and plan changes directly from the app's billing page.
Refunds, press & partnerships
Refund requests within the 30-day window need nothing but the word “refund” and your order email — no forms, no calls. Journalists and partners: mention your outlet or company and we'll route you to the right person. We read everything; autoresponders are for other companies.
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